Company Description
Anacapri is a traditional artisanal gelateria with a young spirit, located in Miraflores, Asia, and Punta Hermosa. It stands out for offering high-quality ice cream made with fresh and natural ingredients. Anacapri prides itself on providing an authentic and delicious experience that reflects the charm and quality of artisanal gelato.
As an employer, Anacapri is dedicated to providing opportunities for growth and professional development. They value diversity, inclusion, and mutual respect among all members of the Anacapri family. Anacapri believes that every employee plays an important role in the business's success and strives to create a positive and collaborative work environment where everyone can reach their full potential.
Anacapri is committed to the satisfaction and happiness of their customers and employees, aiming to exceed expectations and create moments of joy and delight through their products and exceptional customer service.
Job Description
- Greet and welcome customers in a friendly and courteous manner.
- Accurately and efficiently take orders.
- Offer recommendations on flavors and products.
- Prepare and serve ice cream and desserts according to gelateria standards.
- Accurately and securely process payments using the gelateria's point of sale (POS) system.
- Maintain cleanliness and order in the service area, including cleaning tables, chairs, and equipment.
- Replenish product supplies and service materials as needed.
- Communicate any customer issues or concerns to the appropriate manager or supervisor.
- Comply with all health and food safety regulations.
- Participate in ongoing training on new products and procedures.
Requirements
- Previous experience in customer service, preferably in the food or restaurant industry.
- Exceptional communication skills and the ability to interact effectively with a wide range of customers.
- Ability to work efficiently in a fast-paced environment.
- Positive and service-oriented attitude.
- Flexibility to work rotating shifts, including weekends and holidays.
- Basic math skills for processing payments and handling transactions.
- Attention to detail and the ability to maintain cleanliness and order at all times.
- Ability to work as part of a team and follow instructions.
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